FAQ

Craggy Games is all about turning any hangout into an epic moment of friendly competition. Our mission is to create simple, innovative games - like The HOOKS! XPLR - that bring people together, spark laughter, and let imaginations run wild.

- The Original Creators: We started the ring toss craze in 2020. That means when you get HOOKS! - you're getting the best in the world.

- Adventure-Ready Products: Our games are designed for both indoor and outdoor play.

- Quality Materials: Each board, hook, and accessory is built to last.

- Lifetime Guarantee: We stand by our craftsmanship with a lifetime warranty on manufacturer defects.

All ages! From the youngest family member to your competitive best friend, everyone can jump in and have a blast.

The HOOKS! XPLR is our fresh take on the classic hook-and-ring toss game. Lightweight, durable, and easy to set up, it’s perfect for backyard barbecues, camping trips, or living-room tournaments.

Extend the foldable arms and legs on any surface (indoors or out). 

Each player simultaneously swings the ring toward the hook.

Every hook lets you move your scoring peg up one space on the ladder.

First to push the score piece off the ladder, wins!

(Tip: Make it your own by adding house rules, special trick shots, or extra scoring twists.)

Focus on the hook rather than the ring.

A gentle release combined with a slight swing to the side will help hook the ring as it begins to swing back to you.

Find a consistent swing to build muscle memory.

Place the base on a sturdy surface. Insert the center rod in the base. Be sure that the hooks are in the bottom third of the center rod, with the hooks facing up. Place the top bar on the center rod in the same direction as the base. Push down in the center of the top bar rather than the ends. Please make sure that all pieces are completely inserted into the holes. Don't be afraid to give the center of the top bar a good love-tap to ensure it is inserted all of the way.

The easiest way is to put the game on a sturdy ground surface and without shoes, put your feet on the base and try a wiggle motion to remove the top bar. Repeat wiggle motion with the center rod. 

Simply twist the hooks to get them to face up. If they get bent, you can gently bend back into alignment. If it is beyond minor tweaking, please reach out via email to support@craggygames.com and we will give you a helping hand!

The center rod or top bar might not be in all the way. Try applying more pressure to get parts together, or use a rubber mallet. 

Each game is approximately 20” long and sits ~15” tall when assembled. We’ve played a lot of different sizes...so trust us when we say size really matters!

No two HOOKS look alike! Each game is handcrafted from natural wood and grain marks will vary. If you are dissatisfied with the Craggy look, email support@craggygames.com to switch out your game. 

With HOOKS! and an imagination, the game modes are unlimited! But here is a link to some of our favorite Game Modes. Check out our social media channels for even more variations!

Try teams! You can play some of our games in teams by alternating after you land the ring. You can also play tournaments or group games like King’s Cup or Baseball. Check out our Game Modes page or social media channels for variations.

We ship from the United States and happily deliver around the globe. Shipping rates and times vary for international orders based on your location.

Domestic (U.S.): Typically 3–5 business days.

International: Usually 7–14 business days, subject to customs and local carriers.

Once your order ships, you’ll receive a tracking link by email.

Yes! We offer free shipping on orders over $75. Keep the fun going by stocking up on gifts and accessories to snag free shipping.

Absolutely. Expedited shipping is $8.99 at checkout, perfect if you need The HOOKS! XPLR for a weekend party or last-minute gift.

Once a shipping label has been printed, you will receive an email with the tracking number. Click the tracking number to follow your order right to your doorstep!

We’ll fix it in a flash! Email us photos of the damage or error at support@craggygames.com, and we’ll arrange a replacement or refund ASAP.

Email partnerships@craggygames.com to get in contact with our team! Our hours of operation are Monday - Friday 9 am - 6 pm EST.

You can return unused items in their original packaging within 30 days of delivery. Reach out to support@craggygames.com to start the return process.

Our support team is standing by! Email support@craggygames.com or check our site for live chat/phone options (if available).

Yes! We have a lifetime guarantee on manufacturer defects. If you notice any flaws, email support@craggygames.com and we’ll make it right.

Absolutely! We offer laser engraving, color prints, and vinyl decals - including your logo or artwork. You can customize right on our website or email support@craggygames.com for larger or specialty orders.

Yes! Whether it’s corporate gifts, family reunions, or resale designs, we can handle bulk requests to keep the fun rolling for everyone.

Tag us on social media at @CraggyGames or use #craggygames. We love highlighting your creative setups and big wins!